Delivery information.
Delivery Information We aim to dispatch orders within 3-4 working days of receipt although most orders received prior to Noon are dispatched on the same day. For UK addresses, items weighing less than 2kg are sent via Royal Mail and items over 2kg are shipped via UPS on a next-day service. Posters will, unless we are advised otherwise, be rolled and sent in cardboard tubes. We would be happy to package posters flat although this may increase postage costs. If you’re purchasing a gift and need delivery by a specific date please contact us first. Cancelling your order If you would like to cancel your order before it has shipped, please contact us so that we can cancel the order on our system before authorising your payment. If your item(s) have already shipped we will be happy to exchange or refund within 14 working days (see below). |
Returns, exchanges and refunds We are happy for you to return items that do not meet your expectations, if returned to us in perfect condition. Items should be returned to Typoretum, 30 Colne Road, Coggeshall, Colchester CO6 1SX, UK. We would suggest that you use some form of delivery service that requires a signature. Once we have received the item(s) (in the condition in which they were sent) we can either offer you an alternative print or a full refund of the print value (excluding packing and shipping). We would request that you return the item(s) to us within 14 working days of receipt. |